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For general questions and support

support@asinscout.com

Response Time

We typically respond within 24 hours on business days

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Frequently Asked Questions

How do I install the Chrome Extension?

After creating an account and purchasing a package, you can download the Chrome Extension from your dashboard. Open Chrome, go to chrome://extensions, enable Developer Mode, and drag the extension file to install it.

Which Amazon marketplaces are supported?

ASIN Scout Pro works on all major Amazon marketplaces including amazon.com, amazon.co.uk, amazon.de, amazon.fr, amazon.it, amazon.es, amazon.co.jp, amazon.ca, amazon.com.au, amazon.com.br, amazon.in, amazon.com.mx, amazon.nl, amazon.se, amazon.pl, amazon.com.tr, and more.

What happens when my package expires?

When your package expires, you can still access your previous scan history and download results. To perform new scans, you'll need to purchase a new package.

Can I upgrade my package?

Yes, you can purchase a new package at any time. The new package will replace your current one and reset your scan limits.

Is the extension safe to use?

Yes. Our extension only runs on Amazon pages and communicates with our secure server. It does not access your personal data, browsing history, or any other websites.